- DOES APPLE FIX MACBOOKS FOR FREE SERIAL NUMBERS
- DOES APPLE FIX MACBOOKS FOR FREE SERIAL NUMBER
- DOES APPLE FIX MACBOOKS FOR FREE PRO
DOES APPLE FIX MACBOOKS FOR FREE PRO
To check if your 13-inch MacBook Pro is eligible for Apple's free display backlight service programme, check the About This Mac option in the Apple menu to see if it shows the name of your MacBook Pro as “MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports)” or “MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports).” Only these MacBook Pro models are part of the programme, Apple has said.Īccording to Apple, the free service programme is available globally and covers the eligible MacBook Pro models for 4 years after the first retail sale of the unit.Īpart from the “flexgate” service programme, Apple has also announced an extension of the repair programme for MacBook models facing keyboard issues because of the “butterfly mechanism. The cables in question are considered to be prone to fatigue and failure because of stretching more than they can handle - resulting in a "stage light" effect on the MacBook Pro models.Īpple has apparently fixed the problem in newer MacBook Pro models by increasing the length of the cable. The backlighting issue on the MacBook Pro units appears to arise due to the flexible ribbon cables connecting the display with a controller board. In some cases, the display backlight stops working completely on the MacBook Pro.Īs we mentioned earlier, the “flexgate” was first reported back in January this year. In an article on its website, Apple wrote that the display backlight on the affected 13-inch MacBook Pro units either continuously or intermittently shows vertical bright areas along the entire bottom of the screen. The backlighting issues, which were first spotted earlier this year, are known as “flexgate”. The consumers can visit an Apple Store, authorised service centre, or call the Apple Support to get their 13-inch MacBook Pro serviced free of cost.
The company noted that the affected MacBook Pro units were sold between October 2016 and February 2018. This retina display was a departure from the traditional TFT LCD displays that most laptops used at that time, and as a result these new high end displays drastically increased the repair price for the display.
DOES APPLE FIX MACBOOKS FOR FREE SERIAL NUMBER
To find out your exact coverage for any product or electronic, head on over to the AppleCare support page and type in your serial number for your electronic and it will pull up what your warranty will cover.Apple has announced that it will be offering free repairs to 13-inch MacBook Pro consumers who have been facing backlight issues. Starting in the middle of 2012, Apple began selling most of the MacBook Pro lineups of units with the retina display. Once the Apple employee tests your product and comes to the agreement that it’s not working due to a manufacturing problem, they will replace it!įourth Step: You get to go home happy with your new charger or electronic! Need more information for your Apple device? And just remember, there cannot be any physical or external damage to chargers. Third Step – You will meet with an employee who will try to identify the problem.
DOES APPLE FIX MACBOOKS FOR FREE SERIAL NUMBERS
(Except for electronics with serial numbers – those can be looked up by an employee if you no longer have your receipt.) If it’s a stand-alone product that you’re trying to get replaced, you need your receipt within one year of purchase for it to be replaced. Second Step: Make sure you bring along your original receipt.
You can also call and schedule an appointment so you don’t have to wait around in the store.
This is the area normally in the far back of the store where skilled Apple employees help you with any problems you have. First Step: You need to make a Genius Bar appointment.
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